Coronavirus (Covid-19) update: Environmental Protection
The Environmental Protection Service is still open and investigating your complaints around statutory nuisances, e.g. excessive noise, burning of waste, etc. However due to the current circumstances there may be a delay in providing a response to your complaint.
We have also made some changes to the way we work. Our officers will not, for the time being, be carrying out site visits or meetings related to complaints. You may be asked to provide evidence, such as a noise nuisance diary or photos / video to support a complaint.
If you can give us contact details or email addresses we can contact the people responsible for the nuisance to let them know we have received a complaint. We won't disclose the origin of any complaints received.
You can make a complaint online using the Environmental Protection Complaints Form.
Guidance around coronavirus is constantly changing, and you should check back to our website frequently for updated information.