Paid-for garden waste collection service

Important information about your green bin

If you have signed up to the garden waste service and we have missed your bin, please accept our apologies. You can log your missed bin at or 03330 035865.

If you not have not signed up and we have rejected your bin, but would like to have your garden waste collected, you can sign up below. Please note that there is a ten day lead time from order to collection.

We operate a paid-for service for the collection of garden waste. This is an optional service and you can register at any time for a fixed annual fee (£35 online or £40 by phone).

If you do not wish to register, we will not collect your garden waste but will continue to collect all your food waste from your green bin.

If you have a green caddy instead of a green bin, you do not need to register. We will continue to collect your green caddy for your food and garden waste.

2018/19 Permit

The 2018/19 permit is valid from 4 June 2018 and will expire on 2 June 2019. You can register at any time in the year.

Garden waste collection charges

The annual subscription for one permit is

  • £35 per year if you register online or £40 if you register by phone on 03330 035865
  • If you have more than one green bin, each additional green bin you choose to register is charged a flat rate of £25 per year

Register now

After you register, a subscriber’s pack containing your permit will be posted out to you. Your pack should arrive within 10 working days.

Apply for it - garden waste service

Terms and conditions

Before registering please familiarise yourself with the terms and conditions of the service.

Got a question?

If you have any questions, please visit our frequently asked questions page.

Not sure what to recycle in what bin?

Please visit our dedicated recycling page or download our recycling guide to help you recycle more.