Coronavirus (Covid-19) update

Due to the current situation we have decided to close the Housing Options Service Trafford (HOST) reception at Sale Waterside. You can still contact HOST on 0161 912 2230 (during office hours) and 0800 218 2000 (after 5pm and at weekends). You can also email host@salixhomes.co.uk with any housing or homelessness queries. 

There is also an online form for those needing help that people can complete if they are homeless or threatened with homelessness within 56 days.

Rough sleepers

Emergency funding has been announced to help councils move rough sleepers into temporary accommodation so that they can self-isolate.

To report a rough sleeper in Trafford please contact HOST on 0161 912 2230 (during office hours) and 0800 218 2000 (after 5pm and at weekends) or email host@salixhomes.co.uk.

Advice for home owners/private landlords

A mortgage payment holiday scheme has been announced and will be extended to landlords whose tenants are experiencing financial difficulties. The government has extended the mortgage payment holiday scheme by three months until the end of October.

To arrange a mortgage payment holiday please make contact with your bank or building society directly.

Advice for private renters

The government has announced an increase to Housing Benefit and Universal Credit to ensure that Local Housing Allowance will cover at least 30% of rents. For more information and how to contact the DWP please visit the Housing and Universal Credit page on the GOV.UK website

The government announced a ban on evictions which has now been extended until 23 August. You can view the full government guidance on this on the GOV.UK website. After this date, landlords and tenants will be expected to work together to establish an affordable repayment plan taking into account tenants' individual circumstances. Please contact your landlord directly to make the necessary arrangements.

Coronavirus and renting: guidance for landlords, tenants and local authorities 

The government has produced non-statutory guidance for landlords, tenants and local authorities in the private and social rented sectors. Read the guidance on the GOV.UK website

Housing advice

Housing Options Service Trafford (HOST) provides housing and homelessness advice to all residents living within the borough of Trafford.

Applying for social housing in Trafford

Trafford Council no longer owns any homes – they are all owned and managed by Trafford Housing Trust (THT). There are a number of othe​r registered housing providers who have different types of properties so it's worth considering them too.

Trafford Housing Trust

Trafford Housing Trust owns, manages and provides over 9,000 homes to people in housing need across Trafford.

Empty properties

In Trafford there are approximately 1000 homes that have been vacant for more than six months. We can potentially help owners to bring an empty property back into housing use by working in partnership with social enterprise schemes and local housing associations (HAs).

Calling all private landlords

Do you know of anyone who may be a landlord who has properties to rent in the Trafford Borough and is interested in an investment opportunity? If so, Salix Living may be able to assist.


If you are homeless or are concerned you may become homeless you should contact HOST.

If you become homeless outside of their normal opening hours, contact the Emergency Duty Team by telephoning  0800 218 2000.

Registered providers

Contact details and links to the webpages of Registered Providers/Housing Associations in trafford.

Housing Policies, Strategies & Data

The way in which our services are run and developed, and the way decisions are made, are guided by a number of housing policy and strategy documents.

Houses in Multiple Occupation (HMO)

What is a HMO? | HMO licensing | Apply for a HMO licence | Standards for HMOs | HMO Licensing register | Apply for a TEN

Self build in Trafford

If you are interested in self or custom building a property in Trafford, our Self and custom build register can help you.

The register will give us an indication of the level of demand for self/custom build in the borough and will help us to identify suitable sites for development.

Duty to refer

This duty to refer places a statutory responsibility on public authorities in England to notify a local housing authority (LHA) of applicants they think may be homeless, or at risk of becoming homeless within 56 days.

Trafford Private Sector Stock Condition Survey 2019

We commissioned a full review of housing and household conditions across the private housing sector in December 2018.

Housing standards

Accommodation certificates | Private rented properties | Make your home more energy efficient

Landlord licence

All landlords and property managing agents who let large houses in multiple occupation require a licence from the local authority. How to apply for a licence.

Local Energy Advice Partnership (LEAP)

LEAP is a free service delivered to the home, and is offered to people of all tenures who are fuel poor or vulnerable. The eligibility criteria is quite broad and the majority of people do qualify for the service.