Apply for Housing Benefit

Part of: Housing Benefit

Use the link below to apply online for Housing Benefit using our OpenPortal system.

We usually start your claim from the Monday after we receive it.

We may be able to backdate your award by one month if there was a good reason why you did not claim earlier. You can ask for a backdate when you complete the form.

If you are a pensioner, we will start your claim up to three months before we received your application. We will do this automatically if you are entitled to it.

What you must provide when you apply

We will ask you for proof of your identity and other information when you apply for Housing Benefit. This may include your:

identity and immigration status
National Insurance number
rent and residency
earnings
self-employment and company directors
benefits, child benefit and Tax Credits
pensions
savings and investments
child care charges
student status and student income

If we need other proof, we’ll specify exactly what is required when we contact you.

Manage your Housing Benefit claim

Use the link below to register for an OpenPortal account to manage your Housing Benefit claim.

You will need to provide your personal details and your claim reference number.

With an OpenPortal account, you can see:

how your benefit has been worked out
what payments have been made
when your next payment is due

You can also report changes in your circumstances.

Apply for Housing Benefit

Contents

What you must provide when you apply

Manage your Housing Benefit claim